Reproduce “What do Support Analysts Know about Their Customers? On the Study and Prediction of Support Ticket Escalations in Large Software Organizations” on OpenResearch

Turn your favorite coding agents into research agents that review literature, develop hypotheses, and run experiments.

Universal app for Apple silicon and Intel. Requires macOS 11 or later.

About this paper

Lloyd Montgomery, Daniela Damian

Tip: change arxiv.org to autoarxiv.org in any arXiv abstract link to open the paper here.