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About this paper
Jianhong Wang, Yuan Zhang, Tae-Kyun Kim, Yunjie Gu
This paper presents HDNO, a hierarchical reinforcement learning framework using the option framework to model the interaction between dialogue policy and a natural language generator in task-oriented dialogue systems. The approach integrates a discriminator-based reward to enhance comprehensibility while learning latent dialogue acts, achieving improved task success and natural language fluency on the MultiWOZ datasets.
Key insights
- Asynchronous updates between high-level dialogue policies and low-level natural language generators are crucial for stable training and guaranteed convergence in hierarchical reinforcement learning for dialogue systems.
- Leveraging latent dialogue acts within an option framework allows for interpretable decision-making in E2E dialogue systems without requiring laborious manual dialogue act design.
- Integrating a language model-based discriminator reward effectively mitigates the comprehensibility degradation often observed in reinforcement learning-trained dialogue systems, leading to more natural responses.
Summary by alphaXiv.
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