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About this paper

Boleslaw K. Szymanski, Brendan Cross, John Hulton, James Flamino, Chris Gaiteri, Jonathan Z. Bakdash

An experimental study quantified the influence of anonymous information on social media users' opinions about ambiguous content. It demonstrated that anonymous comments can substantially alter opinions, especially when promoting a second-ranked option, which can cause it to overtake a previously dominant opinion, and that individuals with lower initial confidence are more susceptible to this influence.

Key insights

  • Anonymous comments can substantially influence social media users' opinions about ambiguous content, even without source credibility information.
  • The strength of anonymous influence varies, with promoting a second-most popular opinion having a stronger effect than reinforcing the most popular one.
  • Lower confidence in initial opinions directly correlates with increased susceptibility to anonymous influence.

Summary by alphaXiv.

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