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About this paper

Ananya Gubbi Mohanbabu, Rosiana Natalie, Brandon Kim, Anhong Guo, Amy Pavel

Researchers from the University of California, Berkeley and the University of Michigan developed the A11y-CUA dataset, which captures multimodal computer interaction traces from both sighted and blind/low-vision users. This work quantifies distinct interaction styles between user groups and demonstrates that state-of-the-art Computer Use Agents exhibit significantly reduced task success rates, falling from 78.33% to as low as 28.33%, when operating under assistive technology conditions.

Key insights

  • Blind and low-vision users (BLVUs) exhibit distinct, keyboard-dominant interaction patterns, taking 2.28 times longer and executing more than twice the number of keyboard actions per task compared to sighted users (SUs).
  • Significant interaction diversity exists within both user groups, with BLVUs employing varied keyboard-based strategies such as 'walking', 'chunk-jumping', and 'ribbon/OS routes'.
  • CUAs face specific accessibility gaps (perception, cognitive, action) when operating under AT conditions, struggling with off-screen controls, multi-step task tracking, and efficient input methods like hotkeys.

Summary by alphaXiv.

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