Reproduce “HumDial-EIBench: A Human-Recorded Multi-Turn Emotional Intelligence Benchmark for Audio Language Models” on OpenResearch

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About this paper

Shuiyuan Wang, Zhixian Zhao, Hongfei Xue, Chengyou Wang, Shuai Wang, Hui Bu, Xin Xu, Lei Xie

HumDial-EIBench introduces a benchmark for evaluating emotional intelligence in Audio Language Models (ALMs) using human-recorded multi-turn dialogues. It reformulates subjective tasks into objective multiple-choice questions and incorporates a specific task for detecting acoustic-semantic conflicts, revealing a prevalent "text-dominance bias" where models struggle to integrate conflicting multimodal signals.

Key insights

  • Current ALMs exhibit a widespread "text-dominance bias," over-relying on text semantics and struggling to integrate conflicting acoustic emotional cues, behaving more like "transcribe-then-understand" systems.
  • A "structural decoupling" exists between textual and acoustic empathy in ALMs, where models can generate expressively voiced responses without necessarily possessing deep semantic empathetic understanding.
  • LLM-as-a-judge evaluations for complex attributes like empathy show significant scoring variance, highlighting their instability for objective assessment.

Summary by alphaXiv.

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